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Remote Access Software

Download 1 of the relevant files below to allow us to access your computer for troubleshooting purposes.

Windows

How to install on a Windows computer

Download File

Installation:

  1. Click the button above
  2. Open the Downloads folder on your computer
  3. Double-click on the AgentSetup_Not_Managed.exe file in your Downloads folder

MAC

How to install on a MAC computer

Download File

Installation:

  1. Click the button above
  2. Open the Downloads folder on your computer
  3. Extract the AOS for MAC.zip file inside of your Downloads folder
  4. Open the extracted folder and double-click on the CAG.pkg file.